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Starling help

  1. Starling Customer Service
  2. Personal
  3. Debit card queries
  4. Transaction issues

What do I do if I’m having problems with completing a transaction because of 3D Secure?

Please get in touch with our customer service team if you have any issues with 3D Secure. You can...

  • Start a live chat from the Starling app or website
  • Ping us an email with your question to help@starlingbank.com
  • Give us a call on 0800 0234 617. If you’re calling from abroad use +44 (0) 207 930 4450.

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Download the app to apply for a Starling Bank account in minutes.

Download Starling Bank ios mobile appDownload Starling Bank Google Play mobile app