We’re a digital bank, so we don’t have physical branches. If you’ve been asked for Starling’s address for direct debits, please use: Starling Bank Operations Team, Brunel House, 2 Fitzalan Road, 5th Floor, Cardiff, CF24 0EB, Wales.

You can also post your cheques to Freepost STARLING (no stamp required). Don’t forget to write your last name and eight digit Starling account number on the back of each cheque before you post them.

If you wish to send your cheque by recorded or tracked delivery, please send to Starling Bank Operations Team, Brunel House, 2 Fitzalan Road, 5th Floor, Cardiff, CF24 0EB, Wales.