We’re a digital bank, so we don’t have physical branches. If you’ve been asked for Starling’s address for direct debits, please use: Starling Bank Operations Team, 5th Floor Brunel House, 2 Fitzalan Road, Cardiff, CF24 0FG. Wales.

If you want to deposit a cheque by post you can send your cheques to Freepost STARLING (no stamp required).  Don’t forget to write your last name and eight digit Starling account number on the back of each cheque before you post them. Royal Mail Freepost delivery takes three days - time frames may vary depending on how it's sent and where it's being sent from. If you would like your cheque to arrive sooner than three days you have the option to pay to send it via first class post. 

If you wish to send your cheque by first class post, recorded or tracked delivery, please send to:

Starling Bank Operations Team, 

Brunel House, 

2 Fitzalan Road, 

5th Floor, Cardiff,

CF24 0FG, 

Wales