We’re a digital bank, so we don’t have physical branches. If you’ve been asked for Starling’s address for direct debits, please use: Starling Bank Operations Team, PO Box 74352, London, EC2P 2QU.

You can also post your cheques to Freepost STARLING (no stamp required). Don’t forget to write your last name and eight digit Starling account number on the back of each cheque before you post them.