Starling has a contract in place with each partner it hosts on the Marketplace. This helps us to ensure you benefit from a safe and secure service.

These contracts do include commercial terms, whereby for each Starling customer who chooses to make a purchase with a Marketplace partner via Starling’s Marketplace, Starling receives a commission. The exact size of this fee and the basis on which it is calculated varies by partner and industry, but we make sure that it does not result in Starling customers paying more than if they had purchased directly from the partner.

This is what we call the Starling Promise. We want to be completely transparent about this, so for each integration we disclose if a commission is being taken in app.