Yes, you can send a CHAPS payment by contacting customer services. You must contact customer services on a working day, between 9am and 3pm for the payment to be sent on the same working day.

You can send up to a maximum of £500,000 per day via Faster Payments. There is also a maximum single payment limit of £250,000. Any payment above £500,000 will need to be sent via CHAPS.

Please note that sending a CHAPS payment will cost £20 per payment. Faster Payments will continue to be free of charge.