Sending and receiving money
Scheduled payments
International payments
- Why did my inbound international payment not arrive?
- Can I receive bank transfers from anywhere in the world?
- My payment from abroad hasn’t arrived, are there any countries which Starling doesn’t accept payments from?
- How do I make an international payment?
- How much does it cost to make an international payment?
UK payments
- What should I do if I receive a suspicious text or email?
- What name should I enter if the payee is known by a different name to their full name, such as their middle name?
- What does Confirmation of Payee mean for me?
- Why is there a temporary payment limit on a new payee I have created?
- What are some indications that the payment I’ve been asked to make may be a scam?
Weekend payments
- What is the exchange rate on the weekend for transfers between GBP personal/business, EUR personal/business and USD business accounts?
- Does this allow me to make international payments during a weekend?
- Do weekend exchange rates affect card spending or ATM withdrawals?
- Can I use the weekend exchange rate to make international transfers in other currencies besides € and £?