Scheduled payments

• How can I cancel a Direct Debit?
• How can I cancel a standing order or scheduled payment?
• How can I edit a standing order or scheduled payment?

International payments

• What currencies can I receive into my Starling account?
• When will my transfer arrive?
• What happens if my international payment is delayed or doesn't arrive?
• What exchange rate do you use when I send money abroad?
• How will Starling deliver my international payment?

See all 12 articles

UK payments

• How do you know if the payment I am making is a scam?
• Why am I being warned about making a payment?
• What is the maximum amount I can send via a bank transfer?
• I have tried to make a payment and have enough money in my account to cover it, but it has not gone through. Why is this?
• Why haven't I received my UK payment yet?

See all 8 articles

Weekend payments

• What is the exchange rate on the weekend for transfers between GBP and EUR accounts?
• Does this allow me to make international payments during a weekend?
• Do weekend exchange rates affect card spending or ATM withdrawals?
• Can I use the weekend exchange rate to make international transfers in other currencies besides € and £?