Account management

• Can I switch my non-UK bank account to Starling?
• How do I contact Customer Service?
• How do I make a complaint?
• I need a certified statement, do you supply these?
• I'm experiencing money issues. What support do you provide?

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Marketplace

• What is Marketplace?
• Which partners are in the Marketplace?
• Who can use your API?
• Does Starling take a commission on its Marketplace integrations?
• Will I pay more if I use Starling’s Marketplace to purchase third party services than if I purchase directly?

Using the app

• How do I reset my password?
• How can I change my phone/device?
• What happens if I lose my phone?
• How can I add money to my Starling Bank account?
• How do I update my personal details?

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