About Starling Kite

• How much does Starling Kite cost?
• What is Starling Kite?

Getting Started

• How long will it take to receive a Kite card?
• If I create a child Space, does my child get their own app?
• Is there a limit on the number of child cards I can have?
• What happens when my child turns 16?
• What information do you need to enter when setting up Starling Kite?

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Parental Controls

• Does a child Space have its own sort code and account number that can be used for other payments without the debit card?
• Can a Kite card make my account overdrawn?
• Where is the Kite card accepted?
• What are the spending and balance limits for Starling Kite card and Space?

Spending

• Can my child use their Kite card at an ATM and will they be charged?
• Can a Kite card be used to pay for an online subscription such as Spotify?
• Can a Kite card be used to make contactless payments?

Managing the space

• How do I add funds to my child’s Kite Space?
• Can I set up a regular transfer to my child’s Kite Space?
• How can I withdraw money from my child’s Kite Space?
• How can I cancel my Kite subscription?

Managing the card

• Can I change my child card’s PIN?
• What happens if my child loses their Kite card?