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Starling help

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  1. Starling Customer Service
  2. Business
  3. The Business Toolkit

The Business Toolkit

Eligibility & Overview

  • Does the Toolkit offer a Profit and Loss (P&L) statement?
  • What is the Business Toolkit?
  • As a sole trader, am I eligible for the Business Toolkit?
  • I have several Sole Trader accounts, does the Toolkit work across all of them?
  • Which VAT schemes does the Business Toolkit support?
See all 11 articles

Subscription

  • I signed up to the Business Toolkit before 31st July 2020 and am on the 3 month free trial period. When will I get billed for the Business Toolkit?
  • I’m an existing customer. How do I subscribe to the Toolkit?
  • What does it cost to subscribe to the Business Toolkit?
  • When will I get billed for the Business Toolkit?
  • How can I cancel my subscription?
See all 7 articles

Business Spending Categories

  • How do the business spending categories influence my tax and VAT estimates?
  • What are the new business spending categories?
  • How do I use the new business spending categories?
  • Will my old transactions be updated automatically to the new business spending categories?
  • Will I still be able to assign one of the old categories to a historical transaction?
See all 6 articles

Invoicing

  • How can I show discounts on invoices?
  • What does this feature allow me to do?
  • How do I create an invoice?
  • How do I send the invoice to my customer?
  • Can I set the invoice number myself?
See all 23 articles

Tax

  • I’ve bought a business car, how do I claim capital allowances for it in my tax estimation?
  • What is the sole trader tax estimation section in the Toolkit?
  • What sort of businesses is the sole trader tax estimation tool suitable for?
  • How do I know which accounting method I am using?
  • Is there a tax estimation tool available for Limited companies?
See all 20 articles

VAT

  • What is irrecoverable VAT?
  • How do I apply VAT adjustments through Toolkit?
  • How does the allowable tax amount affect my VAT?
  • If I connect to my HMRC account through Starling, does this affect any of my other HMRC integrations elsewhere?
  • How do I manage my VAT using the Toolkit?
See all 29 articles

Bookkeeping

  • How do I share my Bookkeeping information with my accountant?
  • How do I upload receipts and invoices?
  • What does the Bookkeeping feature allow me to do?
  • What do the purple and red warning symbols mean?
  • How do I see which transactions haven’t been reconciled (‘completed’)?
See all 19 articles

Bills to Pay

  • What does `Bills to Pay` allow me to do?
  • How do I upload and schedule a bill payment?
  • What file formats can I upload?
  • What do I do if I upload the wrong bill?
  • What is the ‘Payment amount’?
See all 16 articles

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Starling Bank is registered in England and Wales as Starling Bank Limited (No. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.

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